Trust & Safety
Trust & Safety for Open Mat Locator. Effective Date: 4/7/26.
Open Mat Locator
At Open Mat Locator, we are committed to creating a safe, trustworthy, and respectful platform for discovering and participating in training events, open mats, and competitions.
1. Our Commitment
We aim to provide a platform where users can:
- Discover legitimate events and venues
- Connect with real gyms, organizers, and communities
- Participate in a safe and respectful environment
Platform commitment
We take safety and trust seriously and continuously work to improve the platform.
2. Community Guidelines
Users are expected to:
- Provide accurate and truthful event and venue information
- Respect other users, organizers, and gyms
- Use the platform for legitimate training and event-related purposes
Prohibited behavior
Users must not:
- Post false or misleading events
- Impersonate gyms, organizers, or other users
- Harass, abuse, or threaten others
- Use the platform for illegal or harmful activities
Guideline enforcement
Violations may result in content removal or account suspension.
3. Event Accuracy & Responsibility
Open Mat Locator allows users to create and manage event listings. While we encourage accuracy:
- We do not guarantee that all event information is correct
- Users are responsible for verifying event details such as time, location, and requirements
- Event organizers are responsible for maintaining accurate and up-to-date information
4. Reporting Issues
If you encounter:
- Incorrect event information
- Suspicious or fraudulent listings
- Inappropriate behavior or content
How to report
Please report it by contacting:
Include as much detail as possible so we can investigate quickly.
5. Content Moderation
We reserve the right to:
- Review and remove content that violates our guidelines
- Suspend or terminate accounts that engage in harmful behavior
- Take appropriate action to protect users and the platform
6. Safety at Events
Participation in events listed on Open Mat Locator is voluntary.
Users are responsible for:
- Assessing their own safety and readiness
- Following the rules of the hosting gym or organizer
- Using appropriate caution when attending in-person events
Event participation disclaimer
Open Mat Locator does not supervise or control events.
7. Third-Party Services
We may use third-party services, such as Google, Apple, Facebook, and mapping providers. These services operate under their own policies.
8. Continuous Improvement
We are actively improving trust and safety features, including:
- Better event verification
- Improved reporting tools
- Stronger moderation systems
9. Contact
For trust and safety concerns, contact:
Trust & Safety URL: https://www.openmatlocator.com/trust-safety