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Trust & Support

Trust & Safety

Trust & Safety for Open Mat Locator. Effective Date: 4/7/26.

Open Mat Locator

At Open Mat Locator, we are committed to creating a safe, trustworthy, and respectful platform for discovering and participating in training events, open mats, and competitions.

1. Our Commitment

We aim to provide a platform where users can:

  • Discover legitimate events and venues
  • Connect with real gyms, organizers, and communities
  • Participate in a safe and respectful environment

Platform commitment

We take safety and trust seriously and continuously work to improve the platform.

2. Community Guidelines

Users are expected to:

  • Provide accurate and truthful event and venue information
  • Respect other users, organizers, and gyms
  • Use the platform for legitimate training and event-related purposes

Prohibited behavior

Users must not:

  • Post false or misleading events
  • Impersonate gyms, organizers, or other users
  • Harass, abuse, or threaten others
  • Use the platform for illegal or harmful activities

Guideline enforcement

Violations may result in content removal or account suspension.

3. Event Accuracy & Responsibility

Open Mat Locator allows users to create and manage event listings. While we encourage accuracy:

  • We do not guarantee that all event information is correct
  • Users are responsible for verifying event details such as time, location, and requirements
  • Event organizers are responsible for maintaining accurate and up-to-date information

4. Reporting Issues

If you encounter:

  • Incorrect event information
  • Suspicious or fraudulent listings
  • Inappropriate behavior or content

How to report

Please report it by contacting:

joshuavegahawkins@gmail.com

Include as much detail as possible so we can investigate quickly.

5. Content Moderation

We reserve the right to:

  • Review and remove content that violates our guidelines
  • Suspend or terminate accounts that engage in harmful behavior
  • Take appropriate action to protect users and the platform

6. Safety at Events

Participation in events listed on Open Mat Locator is voluntary.

Users are responsible for:

  • Assessing their own safety and readiness
  • Following the rules of the hosting gym or organizer
  • Using appropriate caution when attending in-person events

Event participation disclaimer

Open Mat Locator does not supervise or control events.

7. Third-Party Services

We may use third-party services, such as Google, Apple, Facebook, and mapping providers. These services operate under their own policies.

8. Continuous Improvement

We are actively improving trust and safety features, including:

  • Better event verification
  • Improved reporting tools
  • Stronger moderation systems

9. Contact

For trust and safety concerns, contact:

joshuavegahawkins@gmail.com

Trust & Safety URL: https://www.openmatlocator.com/trust-safety

Open Mat Locator

Browse-first BJJ event discovery focused on helping practitioners find nearby open mats quickly and helping gyms publish clearly.

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