Trust & Support

How Verification Works

Understand how gym verification works, what each status means, and where trust signals appear on Open Mat Locator.

Where this should appear

  • Footer navigation
  • Gym verification flows
  • Trust badge areas where verification status is explained

What users should understand

Verification is separate from basic authentication. A gym can have login access before it becomes a verified host account.

The product should explain pending, verified, and unverified states clearly wherever trust badges appear.